Welcome to Qio. By accessing and using our website, you agree to adhere to the following terms and conditions. These Terms of Use govern your relationship with us and apply to all users of our website.

To use our services, you must be at least 18 years old and have the legal authority to enter into a binding agreement. By placing an order with us, you confirm that you meet these requirements.

To place an order, you may need to create an account with us. You agree to provide accurate and complete information during the registration process and to keep your account details up to date. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

When placing an order, you agree to provide accurate and complete payment information. We offer several payment options, including cash on delivery, electronic payment, installment plans through Valu, and deferred payment terms for eligible customers. All orders are subject to approval and availability.

We offer deferred payment terms to eligible customers who meet specific criteria. To qualify, a customer must have a commercial registration and a valid tax card and must have placed orders with us for three consecutive months. This period allows us to assess the average order value and determine an appropriate credit limit.

Payment within one week of receiving the order: Customers can choose to pay within one week of receiving their order.

Payment within one month of receiving the order: Customers can choose to pay within one month of receiving their order.

Payment on the 15th of the following month: Customers can make purchases within the granted credit limit and pay dues on the 15th of the following month.

Failure to comply with the agreed payment terms may result in the suspension of your credit privileges and immediate demand for any outstanding balances.

All content on our website, including text, graphics, logos, images, and software, is the property of Qio and its content providers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without our explicit written consent.

We strive to provide accurate and up-to-date information on our website. However, we do not guarantee the completeness, accuracy, or reliability of any content. Your use of our website is at your own risk, and we are not responsible for any damages arising from your use of our services.

We reserve the right to terminate your account or restrict your access to our website at any time, without notice, if we believe you have violated these Terms of Use or engaged in illegal or harmful activities.

These Terms of Use are governed by the laws of the Arab Republic of Egypt, and any disputes arising from your use of our website or services shall be subject to the exclusive jurisdiction of the courts in Egypt.

We may update these Terms of Use from time to time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the updated terms.